Re-install the Program (Lost - Transfer - Unlock Code Issues)
Original Program (Serial Number & Unlock Code)
If you lose access to your original program(s), or if the program is not functioning for any reason,
The Program, Files, and Records may all be lost.
They can not be recovered, repaired, copied, or transferred.
It is the user's responsibility to protect their Program(s) and Records.
(Backup frequency is controlled by the user.)
We do not have access to or control of your computer and/or the program.
Solutions: Transfer - Replacement - Info
To gain access to the program, you may have to start over.
Option # 1
Upgrade - Replace
New download (current version with no records)
(free and in Demo mode)
-
Test the new download
- Click the New Form button (Yellow Menu Bar)
- Enter some sample data
(Verify no issues)
-
Buy a new Unlock Code
(No discounts offered on any purchase)
Notes:
Your Original unlock code will not work on a new / different download.
- Every Download (re-install) generates a Different Serial Number & Unlock Code
(The Serial Number, located on-screen, can not be manually changed.)
- Your license includes one (1) Unlock Code which is unique to one (1) Serial Number.
- This will not import your old records.
- The old records can not be copied or transferred.
- Form styles remain unchanged.
- Software may contain new options and features.
- Different version of the software do not conflict.
- You may keep the older version, if still functional, for access to older records.
Option # 2
Program Back-up Copy (made by the user)
- Using the Original Program (Serial Number & Unlock Code)
- Test the software for full functionality before making copy.
Required - The program must be:
- Fully Functional (made before there were any program issues)
- Not requiring an Unlock Code
- Not damaged / no error message(s)
- Saved to an external device (used to install again)
Back-up Copy can be used for:
Re-Install
Transfer to a New / Different Computer, if needed
Networking (shared data)
License Information
Protect your Program(s) and Records.
- It is the user's responsibility to protect their Program(s) and Records.
(Backup frequency is controlled by the user.)
The program and your records typically are:
stored and saved on the computer you downloaded to.
(You do not need to login to our website to use the program.)
If you lose access to your original program or if it is not functioning for any reason:
- The Program, Files, and Records may all be lost.
- They can not be repaired, recovered, copied, or transferred.
We do not have access to or control of your computer and/or the program.
Software License
Click here to see what is Included at No Extra Cost.
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